How to Clean and Care for Your Raila Mid Heels

Quick answer

Caring for your Raila Mid heels is straightforward: clean leather or metallic TPU uppers with a damp cloth, gently hand-wash elastic straps, and store them in a cool, dry place away from direct sunlight.

Step-by-step care routine

1. Remove loose dirt and dust: Use a soft brush or dry cloth to gently brush off any dust or dirt from the leather or metallic TPU upper and the elastic straps. Pay attention to the area where the straps meet the sole, as debris can collect there. A common mistake is rubbing dirt into the material. Always brush or wipe lightly.
2. Clean the upper and straps: For leather or metallic TPU, dampen a soft cloth with water and gently wipe the surface. For the elastic straps, use a mild soap solution (a drop of dish soap in a cup of water) and a soft cloth. Gently blot the straps, then rinse with a clean damp cloth. Do not soak the straps or submerge the shoe. Excess water can damage the leather lining and the elastic's elasticity.
3. Dry and reshape: Allow the shoes to air dry at room temperature away from direct heat or sunlight. Stuff the shoes with paper or a shoe tree to help them retain their shape as they dry. This is especially important for the elastic straps, which can lose their shape if left to dry crumpled. Never use a hair dryer or place them on a radiator. Heat will damage the elastic and dry out the leather.
4. Condition the leather (if applicable): If your Raila Mid has a leather upper, apply a small amount of leather conditioner to a soft cloth and gently buff the leather. This keeps it supple and prevents cracking. Avoid getting conditioner on the elastic straps or the rubber outsole. Skip this step for metallic TPU uppers—conditioner is not needed and may leave a residue.
5. Store properly: Keep your Raila Mid heels in a dust bag or a box with ventilation holes. Store them away from direct sunlight, which can fade the color and weaken the elastic. If you have multiple pairs, avoid stacking heavy shoes on top of them. Storing them in a plastic bag traps moisture and can cause mildew. Always use breathable storage.

About the Raila Mid

• Raila Mid: The Raila Mid has a leather or metallic TPU upper with elasticized straps, a leather lining, and a rubber outsole. The elastic straps need different care than the upper, and the rubber outsole can be cleaned with a mild soap solution without worry.